Privacy Policy

Last Updated: 11 July 2026

1. Introduction

At Alexandra Van Schaik, we respect your privacy and are committed to protecting your personal information. We only collect the information necessary to provide our services, communicate with you, improve your experience, and comply with our legal obligations. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit alexandravanschaik.com, contact us, book a service, purchase a product, or subscribe to our newsletter. By using this website or our services, you acknowledge that you have read this Privacy Policy.

2. Who We Are

Alexandra Van Schaik is a sole proprietor established in the Netherlands. For any questions regarding this Privacy Policy or your personal data, you can contact us at contact@alexandravanschaik.com

3. Information We Collect

Depending on how you interact with our website or services, we may collect the following personal information.

Information you provide

  • First and last name

  • Email address

  • Information submitted through contact forms 

Human Design Reading:

  • Birth date, time, and place

Payment information is securely processed by our payment providers. We do not store complete credit or debit card details.

When you visit our website, certain technical information may be collected automatically, including: IP address, pages visited, time spent on the website, and general website usage through cookies and analytics

4. How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Schedule appointments

  • Deliver Human Design readings

  • Prepare your Human Design chart and personalised materials

  • Deliver workshops

  • Process payments

  • Deliver digital products and resources

  • Send newsletters to where you have subscribed

  • Improve our website and services

  • Meet legal, tax, and accounting obligations

  • Protect the security of our website and business

We only process personal information where we have a lawful basis to do so.

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal information on one or more of the following legal bases: Your consent, compliance with legal obligations, our legitimate interests, provided these do not override your rights and freedoms. Where processing is based on consent, you may withdraw that consent at any time.

6. Email Marketing

If you subscribe to our newsletter or request a free resource, we may send occasional emails containing educational content, updates, news and offers. You may unsubscribe at any time using the unsubscribe link included in every email. We do not sell or rent your personal information to third parties.

7. Third-Party Service Providers

To operate our business, we work with trusted service providers, including: Squarespace - Mailchimp - Acuity Scheduling - Stripe - Wise - Google Analytics - Google Calendar - ManyChat -Instagram. These providers only process information necessary to deliver their services and are expected to maintain appropriate security measures.

8. International Data Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are implemented in accordance with the GDPR, including Standard Contractual Clauses approved by the European Commission or other recognised legal safeguards.

9. Data Retention

We retain personal information only for as long as necessary to provide our services and comply with legal obligations. Typical retention periods include:

  • Contact enquiries: up to 12 months

  • Client records and invoices: 7 years

  • Newsletter subscriptions: until you unsubscribe

  • Website analytics: generally between 14 and 26 months

When information is no longer required, it is securely deleted or anonymised.

10. Testimonials

Testimonials are published only with the client's permission. Where requested, testimonials may be anonymised.

11. Cookies

Our website uses cookies to ensure the website functions correctly, analyse visitor behaviour and improve your browsing experience. Non-essential cookies are only placed after you have given your consent. For more information, please refer to our Cookie Policy.

12. Your Rights

If you are located within the European Economic Area (EEA) or the United Kingdom, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your personal information (data portability)

  • Lodge a complaint with your local data protection authority

13. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, disclosure or loss. While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business practices. The latest version will always be available on this page.

15. Contact

If you have any questions about this Privacy Policy or how we process your personal information, please contact us at contact@alexandravanschaik.com